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Refund and Returns Policy

Refund and Returns Policy for BowlingProSupplies.com

At BowlingProSupplies.com, we want you to be completely satisfied with your purchase. If you’re not fully satisfied, we’re here to help. Please review our refund and return policy below.

1. Returns

  • Items can be returned within 30 days of receiving your order.
  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required for returns.

2. Non-Returnable Items

  • Personalized or custom-made products.
  • Items that have been used or altered.
  • Gift cards.

3. Refunds

  • Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method. Please note that it may take several business days for the refund to appear in your account.

4. Exchange Policy

  • If you wish to exchange an item, you may return the original product and place a new order for the desired item.
  • Exchanges are subject to stock availability.

5. Shipping Costs

  • Shipping costs for returns are non-refundable, and you will be responsible for return shipping unless the item is defective or we made an error with your order.
  • We recommend using a trackable shipping service for returns to ensure the package reaches us safely.

6. Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 7 days of receiving your order for a replacement or refund.
  • We may request photos of the damage to process the return or exchange.

7. How to Request a Return

To initiate a return, please contact us at:

Email: sales@bowlingprosupplies.com
Phone: +1(720) 336-8253
Address: 2200 S Peoria St, Aurora, CO 80014, United States

8. Changes to This Policy

We may update our Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated revision date.

This Refund and Returns Policy was last updated on May 10th 2003.